About Client

1. The Bank was ranked No.1 amongst Private Sector Banks in India (Business Today-KPMG Survey).
2. Services offered – Personal & Business Banking, Internet & Mobile Banking & Insurance services.
3. Network of 409 branches across 19 states; 4,400 employees & 2.6 mn customers.

1. 24x7 Monitoring and Management.
2. Proactive Monitoring of server resources like CPU, Memory, Disk space & top processes to identify & prevent problems.
3. Scheduling and execution of operational activities like Backup / Restoration, Patch Deployment, Verification of Audit Logs.
4. Administrative activities like User Management, Access Controls, Configuration / Asset Management.
5. Mock DR test & verification.

1. High End Sun Solaris Servers running Core Banking application.
2. Windows & Linux Servers running surround applications like, Internet Banking, Treasury, RTGS.

1. Root user access control implementation and audit trail of “who did what” is available.
2. Performance audits of the Core Banking application.
3. Script for user creation with relevant permissions on all the different servers; Scripts to automatically delete older log file and reports that have been backed up; Centralization of system log files from all servers.