What is White Label Solution?

White Label Solution is when vitage provides services for your end customer by working on your behalf.

• All the support personnel working on the project is like extension of your team and is dedicated to your engagement.
• You can brand this service as per your requirement.
• All the processes are defined as per your requirement.

How is white label service delivered..?

• Vitage does an assessment of your current support environment or you provide the scope of support services required.
• We create a team and a work area dedicated for your project with physical and network separation from our other businesses.
• We define work processes and SLA’s and deliver the services as if we are part of your organisation.

Benefits of White Label Services

• Transition specialists ensure smooth and risk free transition
• You do not have to worry of Attrition and infrastructure set up in the offshore location.
• SLA backed Services
• Ongoing process improvements.
• Benefit from ISO certified processes.
• Access to service management tools like ticketing, monitoring, Asset management, SLA management

What Services can be provided..?

• Application Management
• Managed Hosting Support (Linux, Microsoft)
• SAS Service Support
• Storage Management (NAS, SAN)
• Network and Security Management
• Desktop and Server Patch Management
• 24*7 Monitoring and Support.
• Network and Telecom product Support